Real-Life Russian Learning System
Last updated: 15 June 2026
At Real-Life Russian, we are committed to providing high-quality educational materials and an outstanding learning experience. This Refund & Cancellation Policy explains how refunds, cancellations, and purchase-related issues are handled for our digital products and membership services.
1. Who We Are
Brand: Real-Life Russian
Learning System: Real-Life Russian Learning System
Website: realliferussian.com
Legal Owner: Irina Mányi-Polyakova
Country: Hungary
Tax Number: 90236673-1-33
Contact Email: irina@realliferussian.com
2. Scope
This Policy applies to purchases made through realliferussian.com, including but not limited to:
- Interactive E-BOOKS
- Podcast Memberships
- Video & Audio Materials
- Downloadable Learning Resources
- Digital Educational Products
- Future Services offered through the Real-Life Russian Learning System
3. Digital Products
Our products are delivered digitally and are generally made available immediately or shortly after payment.
Because digital products can be accessed, downloaded, or copied, refunds cannot normally be granted once access has been provided, except where required by applicable law or where expressly stated otherwise.
However, if you experience a genuine technical problem preventing access to your purchase, please contact us. We will make every reasonable effort to resolve the issue promptly.
4. Memberships
Memberships provide access to premium educational content during the active subscription period.
You may cancel your membership at any time. Cancellation will stop future renewals, but access will continue until the end of the current billing period unless otherwise stated.
Partial refunds for unused time within an active billing period are generally not provided, except where required by applicable law.
5. Duplicate or Incorrect Payments
If you believe you have been charged incorrectly or have accidentally made a duplicate payment, please contact us as soon as possible.
After verification, we will review the situation and, where appropriate, issue a refund or correct the payment.
6. Technical Issues
If you cannot access your purchased materials due to a technical issue, please contact us before requesting a refund.
Our primary objective is to resolve any technical issue and ensure that you can successfully access your purchased learning materials before considering a refund.
In most cases, access problems can be resolved quickly by our support team.
7. Consumer Rights
Nothing in this Policy limits any mandatory rights that consumers may have under applicable law, including the laws of Hungary and any mandatory consumer protection legislation applicable in the customer’s country of residence.
Where mandatory law grants a right of withdrawal or cancellation, those rights remain unaffected.
8. How to Request Assistance
If you have any questions regarding your purchase or wish to request assistance, please contact us.
Please include, where possible:
- Your full name
- The email address used for the purchase
- The product or membership purchased
- The date of purchase
- A brief description of the issue
Providing this information helps us process your request more efficiently.
9. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time to reflect legal, operational, or business changes.
The latest version will always be available on our website together with the updated revision date.
10. Contact
Real-Life Russian
Website: realliferussian.com
Country: Hungary
Contact Email: irina@realliferussian.com